02Weeks 1-2
SYSTEM
- UX research with patients, providers, administrators
- Validated user journeys across all three stakeholder types
- Full UI design + usability-tested prototype
- Hand-off package for engineering
HealthTech
Medacs
Delivered in 2 weeks
industry average 10-16 weeksMulti-stakeholder flows validated + dev-ready in 14 days
Timeline
2 weeks
Scope
Healthcare platform UX + UI
Industry
HealthTech
Outcome
Multi-stakeholder flows validated + dev-ready in 14 days
Before Itqan
Three stakeholder types, four different workflows, and a UI nobody could navigate. We needed clarity before we could build.
Three user types — patients, providers, administrators. Four different workflows. One UI that none of them could navigate. Engineering was ready to build, but nobody was sure what to build. Two weeks to find out.
The bridge
What we actually built.
After
From invisible to inevitable.
Engineering unblocked. The product team walked into the build with validated flows for all three stakeholder types and a usability-tested prototype to reference. The 4-month UX phase that was originally scoped became a 2-week sprint.
What we shipped
Working with Itqan brought a level of clarity we needed for a complex healthcare product. Their UX research and design process helped us simplify difficult systems into intuitive user journeys. The collaboration was smooth, thoughtful, and highly professional, and the results made a real difference in how our platform functions.
